What is Professional Workflow Design and Support?
Our ultimate objective is for you to be self-sufficient and confident using our solution. We strive to improve documentation, provide examples and develop a community to help you get going quickly.
However, sometime customers would benefit from our help for their particular situation.
We've put together some consulting packages to help you to plan, get staff up-to-speed in the right direction and utilize our technologies.
| Program | Pre-sales Support | Product Support | Onramp Support | Ongoing Support |
|---|---|---|---|---|
| What's covered |
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| Price | Free, up to 30 mins voice-only, or 60 mins for a Written use scenario | Free with maintenance license | 5 hours for $750 | $150 an hour, minimum of 10 hours |
- All our plans include time that can be utilized at any time during current license.
- Services are charged on 0.5 hour units, availability on a best-effort basis.
Scheduling
- To operate efficiently we normally schedule 3 to 4 weeks ahead. We may be able to accommodate rush work but please be aware that this carries additional charges.
